FAQs

How much is shipping:

We’re happy to offer clear, flat-rate insured shipping worldwide. Shipping to the United States is $4.95 and International Shipping is $6.95. All orders over $100 qualify for free shipping.

Why did I receive several tracking numbers? / Why didn’t all of my items come in the same package?

We do our best to source the most unique and innovative products at the best possible prices. Because of this, we often ship directly from our suppliers’ warehouses, which are located internationally in US, Canada, China, Singapore, and Ukraine.  This means orders containing multiple items may be shipped individually. You may receive one item earlier than another. So don’t panic if you don’t receive all of your items at the same time – your other items are on the way! If you do not receive all items in your order order within 8 weeks, please contact us and we’ll look into your shipment for you.

How do I track my package?

We’ll send you an email as soon as your order ships out. If for some reason the tracking link in your email doesn’t work, you can copy and paste the tracking number into the following website for more detailed tracking: https://www.17track.net/en

Do you ship internationally?

Yes! We’re happy to ship to the majority of countries worldwide. Please note that due to the different postal services in different countries, shipping times can vary. Please see our Shipping page for more details.

How long will it take for my order to be delivered?

Please allow 2-7 business days for processing your order. After this processing time, your order will be ready to ship out.Order processing time takes 2-7 business days before shipment. Deliveries take usually 2 week to 4 weeks. However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 2 months. It depends what you purchased/where you live! You can ‘CONTACT US’ or email [email protected] for specific shipping times. It usually takes 2-4 weeks for shipping to the US and 3-5 weeks for international shipping, depending on your location. However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 2 months. Also, at peak delivery times such as the Christmas season in December, delivery may take longer than normal. It depends what you purchased/where you live! You can ‘CONTACT US’ or email [email protected] for specific shipping times.For more info, see our Shippingpage.

Can I choose a different carrier / faster shipping option?

For some products on our store, we’re able to offer expedited shipping via FedEx, UPS, or DHL. Please email us at [email protected] or message us on Facebook for more specific details.

Help! There’s a problem with my shipment

If there’s an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.